Hotel maintenance software
Requests, approvals, work orders, preventive maintenance, and assets in one phone-first app, now in a live engineering pilot.
See what’s in the pilotHotel maintenance, thoughtfully built
Good tools.
Real work.
Better flow.
Practical software and hands-on workflow support for the work that keeps a hotel running.
Start with maintenance. Shape the tools around the people, the property, and the way work actually gets done.
FROM THE FLOOR
Illustrative work orderSample data
DEMO–001 / SAMPLE HOTEL
Give the next person
a clear starting point.
- Location
- Sample corridor
- Issue
- Inspect a flickering light
- Work notes
- Record findings and the next step.
A small detail. A clearer handoff.
Not a screenshot of the live app.
Built around the work.
Clear language. Useful tools. Room to adapt.
What we do
Software is one part
of a working system.
Bit & Bearing brings the tool and the workflow into the same conversation.
Practical, on-site workflow consulting
Walk through how work arrives, how it gets recorded, and where the handoffs get unclear. Turn what happens on the floor into a practical starting point.
Thoughtful customization
Discuss the language, screens, and workflow your property needs. Define the scope together, then test proposed changes against real tasks.
Bit & Bearing / Hotel maintenance
A practical pilot.
A clear starting point.
The app is running at a working hotel, where the engineering team is putting it through real requests and work orders. We add to it every week and check each change against the work on the floor.
From report to approval
Staff report an issue from their phone, and guests can scan a QR code with no sign-in. A manager approves or declines it.
Assign, finish, sign off
Approved requests become work orders. Assign people or teams, track progress, and sign off finished work. List, table, and calendar views.
Preventive maintenance
Recurring plans that schedule the next job from when the last one was finished, or on a fixed calendar.
Rooms and equipment
Assets and locations you can search by room, with the work history attached.
Also in the pilot: messages with photos, files, and voice-to-text; an installable phone app with notifications; import of past work history from a previous system; and a feedback button on every screen.
Current access: invited hotel staff only. People sign in with a one-time code, with no passwords to remember.
What is still being prepared?
Sign-in codes by text message are waiting on carrier registration. Photos on the guest request page and reporting are still to come.
Housekeeping and front-desk coordination are future directions. This is a pilot, with production readiness still to be established.
A practical approach
Start with a real task.
Keep the next step clear.
The conversation starts with the property’s work, then moves to the tools.
Walk the workflow
Look at one request, one work order, or one preventive task from start to finish.
Choose a useful first scope
Identify where clearer records or a simpler handoff would help.
Try it and refine it
Review the pilot on a phone and use what you learn to shape the next change.
Let’s talk about the work
What could run
a little more clearly?
A maintenance workflow, a property-specific need, or a first look at the pilot. Start there.
BUSINESS CONTACT
Start a conversation.
support@bitandbearing.comEmail Bit & Bearing about maintenance software, workflow consulting, or customization.
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